Receptionist

Avery Healthcare Group Ltd.; Knowle; On-site; GBP 12,000 - 15,000; Full time

Job summary

Avery Healthcare Group Ltd. is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle.

You will be the first point of contact, delivering professional customer service and handling a range of administrative duties within a care home environment. Responsibilities include answering calls, directing enquiries, recording messages, and supporting the General Manager with reception-related administration while maintaining a tidy, welcoming reception area and coordinating with

Qualifications

• Excellent communication skills both verbal and written.
• Confident with using computers.
• Positive, friendly and welcoming attitude.
• Previous exposure to problem-solving and handling client complaints.

Responsibilities

• Provide professional, high-quality customer service as first contact.
• Handle reception duties and administrative tasks.
• Answer calls, redirect to staff and record messages.
• Maintain reception databases and assist the General Manager.
• Keep the reception area tidy and liaise with Housekeeping.

Skills

Communication

Computer literacy

Customer service

Problem solving

Job description

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Knowle Gate Care Home in Knowle.

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Oth Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Knowle Gate Care Home in Knowle. Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities include answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Package Description:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Knowle Gate Care Home in Knowle.

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirectingcalls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas requiredby the General Manager. Maintaining the general t..

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.