Receptionist – Career Development in Hospitality

Crerar Hotels Group; Ambleside; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Wagestream

Echo

Career Development

Employee recognition

Exclusive discounts

Beautiful locations

Job summary

Crerar Hotels is seeking a friendly Receptionist to be the welcoming face of our hotels across Scotland and the Lake District. You will handle guest enquiries, answer calls, and support daily banking tasks while upselling hotel amenities to enhance guest experiences.

Ideal candidates will have excellent communication, a professional appearance, and experience in hospitality. We offer a salary at £12.80 per hour, with exciting benefits like Wagestream, Echo, career development, and exclusive

Qualifications

• Friendly, efficient, and motivated front-of-house attitude.
• Excellent communication skills and a strong phone manner.
• Experience in the hospitality industry is advantageous.

Responsibilities

• Deliver high-quality service and guest experiences.
• Handle guest enquiries and answer calls.
• Assist with daily banking tasks and bookings/CRM systems.

Skills

Customer service

Communication

Phone etiquette

Upselling

Tools

CRM systems

Booking software

Job description

Crerar Hotels is seeking a friendly Receptionist to be the welcoming face of our hotels across Scotland and the Lake District. You will handle guest enquiries, answer calls, and support daily banking tasks while upselling hotel amenities to enhance guest experiences.

Ideal candidates will have excellent communication, a professional appearance, and experience in hospitality. We offer a salary at £12.80 per hour, with exciting benefits like Wagestream, Echo, career development, and exclusive