Receptionist - Bath

The Bird; Bath; On-site; GBP 9,600 - 17,000; Part time

Benefits offered by this job

Monthly payments

Free parking for team members

Training opportunities

Staff discounts across properties

Refer a friend scheme

Job summary

The Bird in Bath is seeking a friendly Receptionist to join our Dukes property on Great Pulteney Street. You will warmly welcome guests, process check-ins and payments, handle inquiries and provide upsell opportunities to enhance guest experiences.

Part-time role with flexible weekend and weekday shifts, 24 hours per week or full-time 40 hours across 5 days, plus a benefits package including team parking, training and staff discounts across Kaleidoscope Collection.

Responsibilities

• Welcome guests on arrival and during stay
• Handle check-ins and check-outs; manage payments
• Answer queries and assist with guest services
• Upsell hotel services and experiences
• Manage phone and email communications

Job description

Receptionist - Bath

Employer The Bird

Location Bath, Somerset

Salary Up to £12.75 per hour plus tips

Closing date 26 Oct 2026

Sector Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist

Job Type Part Time

Job Details

Receptionist - Bath

Be a Receptionist but most importantly be you!

At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself:

• Monthly service payments as well as monthly pay
• Free parking for team members
• Progression and training opportunities throughout Kaleidoscope Collection
• Discount on eating, drinking and sleeping at all of our properties
• 500 refer a friend scheme - for new full-time team members
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose
• And there's more where these came from...

On arguably the grandest street in Bath Great Pulteney Street sits Dukes. Two Georgian townhouses, 17 individually designed rooms and suites, and a bar that knows its way around a cocktail. It's the kind of place that makes you feel like you've stepped into another era, just with considerably better bedding.

Dukes is intimate by design. A cooked-to-order breakfast, a walled garden, a lounge fireplace, and a team that guests talk about as much as the rooms. Small but seriously good.

What's it like to work here?

Exactly what you'd hope warm, personal, and never two days the same. Being part of a small team means you matter; you're not a cog; you're the whole machine. We're big-hearted, genuinely inclusive, and we take real pride in making guests feel something.

We're unconventional in the best way. Whether this is your first step into hospitality or your career of choice, you'll find a team that backs you to be exactly who you are and has a bloody good time doing it.

Come find us: @dukesbath

As Receptionist what you'll be doing

• Working a variety of weekend and weekday shifts you will be the personality our guests experience on arrival and departure
• Full time 40 hours per 5 out of 7 days per week or part-time role - 3 days, 24 hours per week
• Take care of the finer detail with check-ins, check-outs, preparing bills and taking payments
• Show our guests we care throughout their stay by answering queries and resolving issues
• Show off your knowledge of our hotel and all it has to offer so you can help our guests and perhaps offer a little upsell too
• Take care of the admin - When you're not face to face with our guests you'll be on the phone, emails or doing other computer-based work

What happens next with your Receptionist application?

Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department - Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!

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