Receptionist - Alton Community Hospital

Southern Health NHS Foundation Trust; Chawton; On-site; GBP 20,000 - 24,000; Part time

Job summary

Southern Health NHS Foundation Trust is seeking a caring and professional Receptionist to be the first point of contact for patients, visitors and healthcare professionals. You will provide a friendly, welcoming and efficient service while representing the Trust and its values.

Responsibilities include operating the switchboard, welcoming visitors, signing in, handling post, arranging meeting and clinic room bookings, reporting issues, and providing admin support.

Qualifications

• Good literacy, numeracy and IT skills.
• Experience using Microsoft Office applications and Excel.
• Friendly, welcoming and professional communication with patients, visitors and staff.

Responsibilities

• Operate the switchboard and handle telephone enquiries.
• Direct calls and greet visitors to the reception.
• Manage sign-in procedures and post handling.
• Arrange meeting/clinic room bookings and supporting admin tasks.
• Report building issues and provide general administrative support.

Skills

Customer service

Communication

IT skills

Organisational skills

Teamwork

Tools

Microsoft Office

Excel

Job description

We are looking for a caring, compassionate and professional Receptionist to join our team and make a real difference to people accessing our services. As the first point of contact for patients, visitors and healthcare professionals, you will provide a friendly, welcoming and efficient service while representing the Trust and its values.

You will support the smooth running of the hospital reception service, carrying out a range of reception and administrative duties. Responsibilities include operating the switchboard, handling telephone enquiries, directing calls, welcoming visitors, managing sign-in procedures, processing incoming and outgoing post, arranging meeting and clinic room bookings, reporting building issues and providing administrative support.

Working hours are Monday to Friday, alternating weekly between 08:00-12:00 and 13:30-17:30.

The successful candidate will be organised, approachable and able to communicate effectively with a wide range of people. You will have good literacy, numeracy and IT skills, including experience using Microsoft Office applications and Excel. A professional, courteous and sensitive approach is essential, along with the ability to maintain confidentiality and work accurately both independently and as part of a team.

Please note: The Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.