Receptionist & Administrator - Flexible, Community Centre Role

Barnardo's; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Job summary

Barnardo's is seeking a full-time Receptionist/Administrator for Doddington Children Centre in Birmingham. The role is primarily based at reception with additional administrative duties, requiring proven office experience and strong IT skills.

You will handle calls, bookings, minutes, and maintain confidential records while working collaboratively with staff and partner agencies. The post offers a 36.25-hour week with flexible working arrangements where possible.

Qualifications

• Proven office experience and ability to work in a busy reception.
• Proficient IT skills including word processing, spreadsheets and databases.
• Experience dealing with the public and other agencies.
• Good numeracy and literacy, with data input and records maintenance.
• Able to maintain confidentiality and follow data protection guidelines.
• Team player with initiative and attention to detail.

Responsibilities

• Reception duties plus light administrative tasks.
• Health and safety checks on a daily/weekly basis.
• First aider and fire marshal responsibilities.
• Manage bookings for meeting rooms and respond to queries.
• Handle calls, voicemails and emails; process returns of IT equipment.
• Take minutes at meetings as required.

Skills

Office experience

IT literacy

Public & agency liaison

Numeracy

Literacy

Data entry

Confidentiality

Teamwork

Initiative

Attention to detail

Education

Tools

Word

Excel

Databases

Windows

Job description

Barnardo's is seeking a full-time Receptionist/Administrator for Doddington Children Centre in Birmingham. The role is primarily based at reception with additional administrative duties, requiring proven office experience and strong IT skills.

You will handle calls, bookings, minutes, and maintain confidential records while working collaboratively with staff and partner agencies. The post offers a 36.25-hour week with flexible working arrangements where possible.