Patient Services Receptionist & Admin Assistant

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 21,000 - 24,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 2 Receptionist/Administrative Assistant in the Learning Disabilities Service, East Hub, Riverside Lodge. The role is permanent, 37.5 hours per week, and involves front-desk duties, data input, and maintaining confidential records within a busy team.

The post requires good communication, the ability to work in a multidisciplinary setting, and a proactive, calm approach to multitasking.

Qualifications

• Experience in reception/administrative roles within healthcare settings preferred.
• Ability to input confidential data accurately using IT systems.
• Demonstrates professionalism, clear communication and ability to multitask.

Responsibilities

• Provide a meet and greet service; monitor and maintain the reception area and signing in/out book.
• Provide flexible administrative and clerical cover as required.
• Access patient administration system and related information; protect patient confidentiality at all times.
• Update the patient administration system for data extraction, amendment and entry as directed.

Skills

Meet and greet service

Multi-tasking

Professional communication

Confidentiality

Tools

Rio/Electronic Patient Record

Job description

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 2 Receptionist/Administrative Assistant in the Learning Disabilities Service, East Hub, Riverside Lodge. The role is permanent, 37.5 hours per week, and involves front-desk duties, data input, and maintaining confidential records within a busy team.

The post requires good communication, the ability to work in a multidisciplinary setting, and a proactive, calm approach to multitasking.