Receptionist / Administrator

North East Combined Authority; Tees Valley; Híbrido; GBP 20.000 - 28.000; Jornada completa

Descripción de la vacante

Middlesbrough Council is seeking a Receptionist/Administrator to be the first point of contact for service users across three buildings. You will manage a busy reception, providing professional administrative support to managers, staff and service users, and help maintain a welcoming, efficient office environment.

The role requires excellent attention to detail, strong written and verbal communication, and sound IT skills with office management tools.

Formación

• Attention to detail and strong communication are essential.
• Experience supporting administration and reception tasks.
• Proficient IT skills and use of office management tools.
• Ability to manage busy reception areas and maintain accurate records.
• Experience maintaining internal databases and organizing documents.

Responsabilidades

• Provide reception cover across three buildings.
• Deliver professional administrative support to managers, staff and service users.
• Be the first point of contact for service users and external professionals.
• Maintain internal databases and organize company documents.
• Support day-to-day operations and clerical tasks as required.
• Ensure a welcoming and efficient office environment.

Conocimientos

Attention to detail

Communication skills

IT skills

Office management

Database experience

Documentation

Educación

Full UK Driving Licence

Descripción del empleo

Do you have excellent attention to detail and strong communication skills? Are you able to manage a busy reception? Are you experienced in providing a high level of excellent customer experience and professional administration support?

If so, we have an exciting opportunity to join our team as Receptionist/Administrator.

Working as part of Middlesbrough Council, our team supports those experiencing issues with substance use, domestic violence, and housing. You will be the first point of contact for our service users, providing reception cover across our three buildings, ensuring our service users, other professionals and partner agencies are dealt with pleasantly and promptly.

You will be supporting our teams' day-to-day operations and provide clerical support to managers, staff and service users.

To be successful in this role you will:

• Be highly organised and able to multitask with ease.
• Have a friendly and understanding approach when dealing with staff and clients.
• Have great IT skills and experience with office management tools.
• Have a problem-solving attitude with eye for detail.
• Have experience maintaining internal databases.
• Have experience organising, storing, and printing company documents.
• Have strong written and oral communication skills.
• Have experience providing a high level of professional administration support under high pressure.

Please note that you will need a full UK Driving License and proof of business insurance prior to starting the role.

If this sounds like you, we would love to hear from you.

In return, we can offer a positive, supportive work environment with a commitment to continuous professional development. We also offer a great pensions scheme, a generous holiday entitlement and a range of employee benefits.

If you would like to talk through this opportunity further, please contact Kerry Woods, at [e-mail] or call 01642 727228.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.