Administrator- R&A

Bolton Council; Bolton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Discounts

Gym membership

Salary sacrifice schemes

Generous annual leave

Flexible work

Pension scheme

Job summary

Bolton Council is recruiting an experienced Administrator to join the Bolton Family within the Children’s Social Care administration team. The role supports R&A and IFD teams providing essential administrative duties, meeting coordination, statutory checks, and document management in LCS.

The successful candidate will have good literacy and IT skills (Word, Excel, Outlook), and the ability to work in a team or independently. This is a permanent role with 37 hours per week.

Qualifications

• Must have NVQ Administration Level 2 or equivalent or proven office experience.
• Proficient in Word, Excel and Outlook; strong literacy and organisational skills.
• Experience in a public sector or social care admin environment is advantageous.

Responsibilities

• Provide admin support for Social Workers and Admin Teams in R&A and IFD.
• Arrange meetings and prepare documents and letters for professionals and families.
• Complete statutory checks as required and manage incoming/outgoing correspondence.
• Upload documents to LCS (Liquid Logic database) and maintain trackers.
• Triaging emails and managing inbox; cover Reception for Children’s Social Care teams.
• Support rota management for IFD tasks and ensure smooth day-to-day operations.

Skills

Administration

Communication skills

Organisational skills

Literacy skills

Ms Word/Excel/Outlook

Office environment experience

Education

NVQ Administration Level 2 or equivalent OR proven experience of working in an office environment

Tools

LCS Liquid Logic database

Job description

Grade C scp 5 £26,427 to scp 6 £26,847
Contract: permanent
Hours: 37 per week
Essential qualification: NVQ Administration Level 2 or equivalent OR proven experience of working in an office environment
Interview date: TBC
For further information about this role, contact: [e-mail]

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

We have an exciting opportunity for an experienced Administrator to join the ‘Bolton Family’ and be a part of our Childrens Social Care administration team. The admin in the service support both R&A (Referral and Assessment) and IFD (Integrated Fron Door) teams of Social Workers. Several agencies make up the IFD who work together to triage referrals in respect of children, to ensure that children and their families receive the right support at the right time. The Referral and Assessment Teams will work with families to identify services to support them, and if necessary, transfer to other Social Work teams in Bolton.
The admin supporting the teams are integral to ensuring workers are supported and the post covers a number of statutory duties including, but not limited to providing admin support for the Social Workers in the Team, arranging meetings, completing statutory checks as required, sending letters and assessments to professionals and families, retrieving and collating documents from various sources, uploading documents to LCS (Liquid Logic data base), admin rota to cover IFD (Integrated Front Door) tasks and manning inbox and triaging emails for action by the team, updating trackers for teams, and covering Reception for Childrens Social Care teams based at Castle Hill.

You will join a committed team who are proud of the service they deliver to help children, young people and families achieve their potential. Training will be given to support the successful candidate in fulfilling the role

About You

You will demonstrate effective communication skills in order to present information both verbally and in writing. You will have the ability to work as part of a team and under your own supervision. You should be able to demonstrate effective organisational skills, with the ability to plan, develop and prioritise your work. You must possess accurate literacy skills to ensure correct information is collated and processed and have good systems skills.
Experience of using a range of computer software packages to produce accurate, well-presented
Possesses excellent literacy skills to ensure correct information is collated and processed and be proficient in the use of packages such as Word, Excel and Outlook.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]

Supporting Documents

• Job description and person spec
• Documents for Right to Work
• Staff Benefits
• Our Values & Behaviours
• Top Tips
• Privacy Notice