Reception/ Administrator

Middlesbrough Development Corporation; Tees Valley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Middlesbrough Council's Public Health Service is seeking a Receptionist/Administrator to handle front-of-house across three buildings, ensuring a warm, professional welcome and efficient administration.

If you are highly organized with strong IT and communication skills, you will support managers and service users, maintaining databases and handling day-to-day clerical tasks under DBS check.

Qualifications

• Excellent attention to detail and strong communication skills.
• Experience providing high level customer experience and professional administration support.
• First point of contact for service users across three buildings.
• Experience maintaining internal databases and organizing documents.

Responsibilities

• Provide reception cover across three buildings.
• Support day-to-day operations and clerical support to managers, staff and service users.
• Deal with service users, professionals and partner agencies pleasantly and promptly.

Skills

Attention to detail

Communication skills

IT skills

Office administration

Database experience

Job description

We have an exciting role on offer within our Public Health Service as a Receptionist / Administrator. Do you have excellent attention to detail and strong communication skills? Are you able to manage a busy reception? Are you experienced in providing a high level of excellent customer experience and professional administration support? If so, we have an exciting opportunity to join our team. Working as part of Middlesbrough Council, our team supports those experiencing issues with substance use, domestic violence, and housing issues. You will be to be the first point of contact for our Service Users, providing reception cover across our three buildings, ensuring our service users, other professionals and partner agencies are dealt with pleasantly and promptly. You will be supporting our teams' day-to-day operations and provide clerical support to managers, staff and service users.

• Be highly organized and able to multitask with ease.
• Have a friendly and understanding approach when dealing with staff and clients.
• Have great IT skills and experience with office management tools.
• Have a Problem-solving attitude with an eye for detail.
• Have experience maintaining internal databases.
• Have experience organizing, storing and printing company documents.
• Have strong written and oral communication skills.
• Have experience providing a high level of professional administration support under high pressure. Please note Middlesbrough Council do not currently offer sponsorships.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check. We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. Together we build confidence, grow skills, and make a real difference - by learning together, we achieve together.