Receptionist/Administrator

Hartford Care; Hythe; On-site; GBP 12,000 - 17,000; Part time

Job summary

Hartford Care Ltd. is seeking a friendly Receptionist/Administrator for West Cliff Hall, a care home in SO45 6AA. The role involves welcoming visitors, handling general admin, and supporting the Home Manager with daily tasks. It requires good IT skills (Word, Excel, Outlook) and strong communication abilities.

You will be part of a warm team, contributing to a caring, respectful atmosphere while adapting to weekend alternate shifts and a 14-hour weekly schedule.

Qualifications

• Compassionate and caring nature as essential trait.
• Excellent written and verbal communication skills.
• Experience in administration and reception roles.
• Strong IT skills including Word, Excel and Outlook.
• Ability to work both in a team and autonomously.

Responsibilities

• Act as first point of contact for all visitors to the home.
• Perform general reception and administrative duties.
• Provide support to the Home Manager and team.
• Liaise with applicants to arrange interviews.
• Update training records and manage internal systems.

Skills

IT skills

MS Word

MS Excel

Outlook

Communication skills

Receptionist experience

Tools

MS Word

MS Excel

Outlook

Job description

Role: Receptionist/Administrator, (14hours including alternate weekends)

Location: West Cliff Hall, SO45 6AA

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.