Receptionist/Administrator

Hartford Care Ltd.; Folkestone; On-site; GBP 7,500 - 11,000; Part time

Job summary

Hartford Care Ltd. is seeking a part-time Receptionist/Administrator at West Cliff Hall in the UK. The role covers 14 hours per week, including alternate weekends, acting as the first point of contact for visitors and residents.

You will handle reception and admin tasks, support the Home Manager, update training records, transcribe meeting minutes, and assist with basic IT duties and communications.

Qualifications

• Compassionate and caring nature.
• Excellent written and verbal communication skills.
• Strong IT skills including Word, Excel and Outlook.
• Good telephone manner.
• Strong organisational and planning skills.
• Able to work on own initiative as well as part of a team.
• Flexible approach to working hours.

Responsibilities

• Serve as first point of contact for visitors and staff at the home.
• Perform general reception and administrative duties for the home.
• Support the Home Manager and team in daily tasks.
• Liaise with applicants to arrange interviews and update records.
• Transcribe minutes and update training records on internal systems.
• Deliver newspapers and welcome family carers into the home.

Skills

IT literacy

Communication skills

Teamwork

Problem solving

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Role: Receptionist/Administrator, (14hours including alternate weekends)

Location: West Cliff Hall, SO45 6AA

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.