Administrator

Hartford Care Ltd; Alton; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

Hartford Care Ltd is seeking an Administrator to join our care home in Alton. This full-time role involves welcoming visitors, handling front-desk tasks, and providing essential administrative support to the Home Manager and team.

You will use Microsoft Word, Excel and Outlook, manage training records, transcribe meeting minutes and assist with daily operations to maintain a warm, caring environment for residents and their families.

Qualifications

• Compassionate and caring nature.
• Excellent communication and IT skills.
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work independently as well as part of a team.
• Flexible approach to working hours.

Responsibilities

• Act as first point of contact for visitors.
• Perform reception and general administrative duties.
• Support Home Manager and team.
• Update training records on internal systems.
• Transcribe minutes from meetings.
• Deliver newspapers to residents.
• Welcome family carers to the home.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Problem solving

Teamwork

Tools

Dictaphone

Job description

The Role: Administrator - Full-time, 40 hours

Location: Alton Place, GU34 1UY

As an Administrator, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.