Admininistrator

Hartford Care; Hartford; On-site; GBP 21,000 - 28,000; Full time

Job summary

Hartford Care Ltd. is seeking an Administrator/Receptionist to be the welcoming first point of contact at the home, handling reception and general administrative duties.

You will provide support primarily to the Home Manager and work with the team to create a warm, caring atmosphere for residents and visitors. Experience as an administrator or receptionist, strong IT skills (Word, Excel, Outlook), and excellent written and verbal communication are essential.

Qualifications

• Compassionate and caring nature
• Excellent communication skills and ability to use IT systems (Word, Excel, Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• Flexible approach to working hours
• Enhanced DBS check required

Responsibilities

• Act as first point of contact for visitors to the home
• Perform general reception and administrative duties
• Provide support to the Home Manager
• Work with the team to create a happy, caring atmosphere
• Liaise with applicants to arrange interviews
• Transcribe minutes from meetings
• Deliver newspapers to residents
• Welcome family carers into the home

Skills

Excellent communication

IT skills

Word, Excel, Outlook

Telephone manner

Organisation and planning

Teamwork and autonomy

Flexibility in hours

Caring nature

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?

Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?

Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?

Are you caring, warm and understanding?

Are you spontaneous, patient, flexible and have a good sense of humour?

Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.