Receptionist/Administrator

NHS Scotland; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

Urban Practice in Glasgow is seeking a Receptionist/Adminstrator for approximately 27 hours per week on a permanent basis. The role requires flexible availability to cover sickness and annual leave as needed.

Training will be provided, and prior GP reception experience is preferred but not essential. The successful candidate will join a friendly, patient-centred team at Cardonald Medical Centre and support a wide range of front-desk and administrative tasks to ensure smooth daily operations in

Qualifications

• Experience in reception or front-desk roles preferred.
• Strong organisational and communication skills.
• Reliable, friendly, and able to work independently as well as in a team.

Responsibilities

• Welcomes patients at the reception desk and manages visitor flow.
• Answers and directs telephone calls promptly and professionally.
• Processes prescription requests and basic administrative tasks.
• Handles patient enquiries and provides accurate information.
• Supports the wider practice team with general admin duties as required.

Skills

Reception duties

Telephone handling

Customer service

Administrative tasks

Team support

Job description

Dr Patrick O'Neill, Cardonald Medical Centre, 1831 Paisley Road West, Glasgow. G52 3SS

A vacancy has arisen for a Receptionist/Adminstrator to join our surgery.

We are a friendly, patient-centred practice serving the G52 area and we are looking for an enthusiastic, reliable individual who is keen to become part of our team.

The position is for approximately 27 hours per week, over 3-4 days with working days to be agreed. The successful candidate must be flexible and willing to provide additional cover for staff sickness and annual leave when required.

Key Responsibilites will include:

• Working on reception desk and welcoming patients.
• Answering and managing telephone calls.
• Processing prescription requests.
• Dealing with patient enquiries and queries.
• Carrying out a range of general administrative duties and supporting the wider practice team when required.

We are looking for someone who is friendly, approachable, organised and reliable with the confidence to use their own initiative and adapt positively to change.

Previous experience in a GP surery is preferred but not essential as full training will be provided.

Urban Practice

Reference:

Contract Type: Permanent

Posted On: 17/08/2026

Closing Date: 01/09/2026