GP Medical Receptionist Vacancy

NHS Scotland; Glasgow; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Completive salary.

Job summary

NHS Scotland in Glasgow is seeking a friendly, organized Medical Receptionist to provide a full-time reception service and carry out administrative and telephone duties in a busy GP setting.

The role requires strong communication and IT skills, with experience in handling appointments, test results, and registrations. You may work an alternating shift pattern and may be eligible for training if not previously in a GP practice.

Qualifications

• Excellent communication and interpersonal skills.
• Good IT skills and ability to use clinical software.
• Experience in GP practice is advantageous but not required.

Responsibilities

• Provide efficient reception service and handle calls.
• Manage appointments via clinical software and patient registrations.
• Process test results/messages to patients and prescription requests.
• Maintain up-to-date patient details and online services enrollment.
• Support team and handle administrative queries.

Skills

Communication skills

IT skills

Multi-tasking

Teamwork

Tools

Clinical software

Job description

Northwood SurgeryWoodside Health & Care Centre,891 Garscube Road,Glasgow G20 7ER

Full-Time Medical Receptionist

Northwood Surgery is seeking a friendly, organised and dependable full-time Medical Receptionist to join our team. The successful candidate will provide an efficient reception service and undertake a range of administrative and telephone duties in a busy, sometimes demanding environment.

The reception is the hub of the practice for both patients and clinicians, so the ability to multi-task, remain calm under pressure and think on your feet is essential. This role requires good communication and IT skills. You will be dealing with administrative queries and requests from patients/clinicians, arranging appointments via our clinical software, giving test results/messages to patients, dealing with prescription requests, processing patient registrations and requests for our Online Services and ensuring patient details are up to date. This list is not exhaustive.

Applicants must be able to work our alternating shift pattern: one week from Monday to Thursday 8am–2.30pm and Friday 8am-2pm and the following week from Monday to Thursday 9.30am–6pm and Friday 10am-6pm.

Previous experience in a GP practice, medical reception or a similar healthcare setting would be advantageous, but is not essential, as full training will be provided.

We are looking for someone who is enthusiastic, willing to learn and able to work effectively as part of a team. You should have excellent communication and interpersonal skills, be able to manage multiple tasks and prioritise effectively, and remain calm and professional under pressure.

We may consider two part time roles who would job share, as long they are able to do the shift pattern as above.

• Completive salary.
• Annual leave is 20 days (pro rata).
• 10 days (pro rata) Public Holidays are given.

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