Part Time Reception / Admin x 2 posts

NHS Scotland; Glasgow; On-site; GBP 17,000 - 21,000; Part time

Job summary

Barony Medical Centre, Springburn in Glasgow is seeking two friendly and motivated receptionists to join our supportive team. The roles are 25 hours per week, 1pm–6pm, over 5 days, with flexibility to cover annual leave or sickness.

You will work within a busy practice, providing friendly care and maintaining a professional manner. duties include answering calls, arranging appointments, processing prescriptions and patient letters, signposting to the correct services, and assisting the practice

Qualifications

• Experience with Vision and Docman desirable but not essential.
• Ability to work under pressure while maintaining a caring manner.
• Flexibility to cover shifts as needed (1pm–6pm).
• Two posts, part-time, 25 hours per week across 5 days.

Responsibilities

• Answering telephones and handling front reception duties.
• Arranging appointments and processing patient letters.
• Processing prescriptions and signposting to services.
• Handling patient queries and supporting the practice team.
• Maintaining a calm, professional and caring approach under pressure.

Skills

Telephone handling

Reception duties

Customer service

Team player

Tools

Vision

Docman

Job description

The Barony Medical Centre, Springburn are looking for the right two people to recruit to their current well-established team. We are searching for two people who are friendly, motivated and reliable to join our existing supportive team.

The role involves assisting patients by answering telephones and working the front reception desk. Your work will initially involve arranging appointments, processing prescriptions and patient letters, and signposting the patient to the correct service in addition dealing with patient queries and working with the practice team to complete daily tasks.

Experience of Vision and Docman is desirable, however not essential as training will be provided to our successful candidates.

Both posts are for 25 hours per week over 5 days times are 1pm - 6pm. Flexibility with working pattern is essential to cover the surgery due to annual leave or sickness when needed.

You must be the type of person to work under pressure whilst always maintaining a caring and professional manner.

- Urban Practice

Reference:

Salary: Dependant on experience

Contract Type: Permanent

Posted On: 11/08/2026

Closing Date: 28/08/2026