Medical Receptionist

Ayrshireandarrangp; Ayr; On-site; GBP 14,081 - 20,055; Full time

Benefits offered by this job

Supportive working environment

NHS Pension Scheme

Training and development opportunities

Job summary

A GP Practice in Ayr is seeking a Medical Receptionist to enhance their busy team. The role involves welcoming patients, managing appointments, and handling administrative tasks while ensuring confidentiality. The ideal candidate will be organized and patient-focused, contributing to a smooth operation of the practice. This permanent position offers a competitive salary and a supportive working environment with opportunities for training and development.

Qualifications

• Friendly and patient-focused attitude is essential.
• Ability to manage administrative tasks efficiently.
• Familiarity with healthcare practices will be beneficial.

Responsibilities

• Welcome patients and manage telephone inquiries professionally.
• Book, amend, and cancel appointments using the clinical system.
• Handle correspondence, prescriptions, and administrative duties.
• Support the practice team collaboratively and maintain confidentiality.

Skills

Patient communication

Organizational skills

Confidentiality adherence

Experience with clinical systems

Job description

Overview

Cathcart Street Practice
8 Cathcart Street, Ayr
KA7 1BJ
36 hours per week over 4 days
Closing Date: 20th March 2026

Due to retirement we are seeking a friendly, organised and patient focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day to day running of the practice.

Responsibilities

• Welcoming patients in person and responding to telephone calls courteously and efficiently
• Booking, amending and cancelling appointments using the clinical system
• Managing patient queries and signposting appropriately
• Handling correspondence, prescriptions and general administrative duties
• Workflow optimisation via Docman system
• Supporting clinicians and colleagues as part of a collaborative practice team
• Adhering to confidentiality, GDPR and practice policies at all times

What We Offer

• A supportive and friendly working environment
• Training and development opportunities
• NHS Pension Scheme
• Opportunity to be part of a dedicated primary care team

Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.

Reference and Details

Reference:

Salary: £12.39 per hour

Contract Type: Permanent

Closing Date: 20th March 2026

How To Apply

Applications are by CV with a covering letter to:

Lorna Robertson, Business Manager
Cathcart Street Practice
8 Cathcart Street
Ayr, KA7 1BJ

[e-mail]