Receptionist & Admin Support - Primary Care

VISSPO; Greater London; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

27 days annual leave

Cycle to work scheme

Travel season ticket loans

Employee wellbeing services

Job summary

Operose Health is hiring a Receptionist/Administrator to support front-desk and administrative duties at our Islington site. The role involves handling patient queries, booking appointments, and maintaining confidential records. A strong customer-service mindset is essential.

The position is full-time, permanent, with a salary in the mid-£20k range and a 37.5-hour workweek. Experience in NHS settings is welcome but not required, and basic PC skills are expected.

Qualifications

• Reception or customer care experience is essential.
• Excellent communication skills in spoken and written English.
• Proficiency with Word, Excel and email is required.
• Awareness of data security and patient confidentiality is important.

Responsibilities

• Answering patient queries and coordinating with the primary care team.
• Managing appointment requests and signposting to services.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests and supporting workflow.

Skills

Reception experience

Excellent communicator

Basic computer skills

Data security awareness

Job description

Operose Health is hiring a Receptionist/Administrator to support front-desk and administrative duties at our Islington site. The role involves handling patient queries, booking appointments, and maintaining confidential records. A strong customer-service mindset is essential.

The position is full-time, permanent, with a salary in the mid-£20k range and a 37.5-hour workweek. Experience in NHS settings is welcome but not required, and basic PC skills are expected.