Front Desk & Admin Assistant — Elevate Patient Care

HCRG Care Group; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health is seeking a Receptionist/Administrator at E16 Health to support patient access and records. The role runs 37.5 hours per week with a salary of £25,838 per annum. You will handle queries, signpost services, and maintain confidentiality in a busy primary care setting.

The ideal candidate has reception or customer care experience, good communication skills, and basic PC skills (Word, Excel, email). NHS experience is welcome but not essential.

Qualifications

• Reception or customer care experience essential, with excellent spoken and written communication.
• Must have basic PC skills including Word, Excel and email.
• Able to work within established processes while maintaining data security.

Responsibilities

• Respond to patient queries and liaise with the primary care team, managing appointment requests.
• Email, scan and code clinical correspondence.
• Process prescription requests.
• Use information systems to support efficient workflow.

Skills

Reception experience

Communication skills

Basic PC skills

Data confidentiality

Tools

MS Word

MS Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator at E16 Health to support patient access and records. The role runs 37.5 hours per week with a salary of £25,838 per annum. You will handle queries, signpost services, and maintain confidentiality in a busy primary care setting.

The ideal candidate has reception or customer care experience, good communication skills, and basic PC skills (Word, Excel, email). NHS experience is welcome but not essential.