Receptionist & Admin Coordinator — Flexible Hours (GP Practice)

Gtdhealthcare; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Real living wage employer

NHS staff discounts

Cycle to work scheme

Employee assistance programme

Flexi working hours

Staff wellbeing initiatives

Job summary

gtd healthcare is recruiting a Receptionist/Administrator for Droylsden Medical Practice. The role involves welcoming patients, directing them to the right service, handling registrations and triage, and maintaining accurate patient records.

We emphasise a friendly, professional approach, with experience in GP settings and familiarity with EMIS Web and Docman desirable. Flexible hours include 16–37.5 per week, Monday to Friday, 08:00–18:30.

Qualifications

• Experience of working in a GP practice and using EMIS Web & Docman would be desirable but not essential.

Responsibilities

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service.
• Process all requests for appointments, visits and telephone triage.
• Project a positive and friendly image to patients and visitors, in person or on the phone.
• Complete new registration procedures and ensure accurate recording of details.
• Receive and make telephone calls and take messages with accurate details.

Skills

Customer service

Communication skills

Teamwork

Organisational skills

Flexibility

Reception experience

Tools

EMIS Web

Docman

Job description

gtd healthcare is recruiting a Receptionist/Administrator for Droylsden Medical Practice. The role involves welcoming patients, directing them to the right service, handling registrations and triage, and maintaining accurate patient records.

We emphasise a friendly, professional approach, with experience in GP settings and familiarity with EMIS Web and Docman desirable. Flexible hours include 16–37.5 per week, Monday to Friday, 08:00–18:30.