Clinic Receptionist & Admin Coordinator

NHS Jobs; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Droylsden Medical Practice is seeking a proactive Practice Receptionist / Administrator to welcome patients and manage the front desk. You will handle appointments, triage calls, maintain records, and support the care team with clerical tasks in a busy general practice.

Key responsibilities include data entry, processing prescriptions, adhering to Data Protection Act, and ensuring smooth day-to-day operation of the reception area. The role requires professionalism and a patient-centered approach.

Qualifications

• Experience as front-desk receptionist or in a general practice setting.
• Familiarity with Data Protection Act and patient confidentiality.

Responsibilities

• Welcome patients and visitors to the practice and direct them to the appropriate staff or service.
• Manage appointment bookings, visits and telephone triage with accurate recording of details.
• Process information from GP letters, faxes and emails and maintain patient notes in the clinical system.
• Provide general clerical support and ensure smooth daily operation of the reception area.

Skills

Reception

Telephone liaison

Job description

Droylsden Medical Practice is seeking a proactive Practice Receptionist / Administrator to welcome patients and manage the front desk. You will handle appointments, triage calls, maintain records, and support the care team with clerical tasks in a busy general practice.

Key responsibilities include data entry, processing prescriptions, adhering to Data Protection Act, and ensuring smooth day-to-day operation of the reception area. The role requires professionalism and a patient-centered approach.