Practice Receptionist & Admin - Flexible Hours (NHS)

Gtdhealthcare; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Real living wage employer

Cycle to work scheme

NHS staff discounts

Employee wellbeing initiatives

Job summary

Guide Bridge Medical Practice, part of gtd healthcare, is seeking a friendly and reliable Practice Receptionist/Administrator. The role covers front-desk reception, triage support, registration processing and coordinating appointments.

Full-time and part-time hours are available (16–37.5 hours/week), with shifts between 08:00 and 18:30, Monday to Friday, in a busy NHS environment. Applicants with GP practice experience and Emis Web/docman knowledge are desirable but not essential.

Qualifications

• Strong organisational and communication skills are essential.
• Experience in a busy public reception environment is desirable.
• Familiarity with GP reception duties and basic IT systems is a plus.

Responsibilities

• Welcome and assist patients and visitors to the Practice.
• Process appointment requests and triage directions to the right clinician.
• Take messages, handle payments for private services and provide test results as directed.
• Maintain reception area and support the Practice team.

Skills

Organisational skills

Communication skills

Interpersonal skills

Teamwork

Customer service

Problem solving

Education

Good standard of secondary education

Tools

Microsoft Office

Booking system

Emis Web, docman experience

Job description

Guide Bridge Medical Practice, part of gtd healthcare, is seeking a friendly and reliable Practice Receptionist/Administrator. The role covers front-desk reception, triage support, registration processing and coordinating appointments.

Full-time and part-time hours are available (16–37.5 hours/week), with shifts between 08:00 and 18:30, Monday to Friday, in a busy NHS environment. Applicants with GP practice experience and Emis Web/docman knowledge are desirable but not essential.