Admin Support

NHS Professionals; Barnstaple; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

24/7 support

Shift portal access

Training opportunities

Holiday allowance

Pension scheme

Job summary

NHS Professionals in Barnstaple is seeking an Admin Support to cover phone shifts, direct incoming queries, and redirect patients. You will also book follow-up appointments, action emails, and support a diverse team within the NHS.

The role requires strong administrative skills, IT proficiency (Microsoft Office), good communication, and high attention to detail. The position is 30 hours per week, 4 days (9am-4pm), for 1 month.

Qualifications

• Strong administrative skills required.
• Proficient IT skills with Microsoft Office.
• Clear communication and strong interpersonal skills.
• Excellent attention to detail and accuracy.

Responsibilities

• Answer and direct incoming phone calls.
• Redirect patients and manage queries.
• Book follow-up appointments and send emails.
• Support a diverse NHS team in a busy environment.

Skills

Administrative Skills

Communication skills

Attention to detail

Tools

Microsoft Office

Epic

Job description

Job Title: Admin Support

Trust Location: Royal Devon University Healthcare NHS FT

Location: Devonshire House, Riverside Rd, Barnstaple EX31 1SW

Hours: 30 hours per week

Working Pattern: 4 Days a Week (9am-4pm)

Duration: 1 Months

Job Summary:

We are looking for either a Band 2, to cover our phones shifts, picking up incoming queries and redirecting patients when they call in to the depart. This would also involve the booking of some follow up appointments, actioning and sending emails and working to support a diverse team.

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience:

• Strong administrative skills
• Good IT knowledge, including Microsoft Office
• Good Communication skills
• Excellent attention to detail and accuracy

System Knowledge:

Knowledge of Epic, telephone skills, emails

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

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