Receptionist & Admin Assistant

Vibranz Inc; High Wycombe; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist and Admin Assistant to join their team in a supportive hostel environment. This full-time role offers the chance to make a significant impact by providing excellent front-of-house customer service while assisting with essential administrative tasks. You will be part of a friendly team that values your contributions and fosters a culture of respect and inclusivity. With competitive pay and a range of benefits, including opportunities for career development and a supportive work environment, this position is perfect for someone passionate about helping others and enhancing their community.

Benefits

Additional Leave Accrual

Learning and Career Development Opportunities

Free Employee Assistance Programme

Employer Contributory Pension Scheme

Good Maternity and Paternity Leave

Compassionate Leave

Health and Wellbeing Opportunities

Employee Discount Scheme

Qualifications

• Strong front-of-house customer service skills are essential.
• Experience with administrative tasks and cash handling is required.

Responsibilities

• Provide high-quality front-of-house service to residents and visitors.
• Maintain housing management software and assist with administration.

Skills

Customer Service

Administrative Skills

Cash Handling

Housing Management Software

Education

High School Diploma

Relevant Certifications

Tools

Computer Software

Phone Systems

Job description

Do you have a passion for providing excellent front-of-house customer service combined with strong administrative skills?

Would you enjoy working in a hostel where homeless and vulnerable people are supported to achieve independence?

Do you want to be part of a friendly team?

We promise that your work with us will be valued and that you will be treated with respect.

We are recruiting for a Receptionist and Admin Assistant to be part of a user-friendly, responsive reception service providing a high quality front of house service to residents, visitors and staff.

Your Role:

• Be part of a user-friendly, responsive reception service providing a high quality front of house service to residents, visitors and staff.
• Process cash and card transactions for residents, and Conference Centre bookings.
• Be responsible for front of house administration assistance, including post, phone, emails.
• Maintain and update the housing management software and records.
• Provide good quality, efficient and effective administration support to the Housing team.

Benefits:
Here at OneYMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success. Therefore, alongside competitive pay and a fulfilling and supportive work environment, we offer various staff benefits including:

• Opportunity to accrue additional leave, up to 5 days.
• Many learning and career development opportunities, with paid and tailored training.
• Free Employee Assistance Programme 24/7 including access to counselling and GP services.
• Employer contributory pension scheme.
• Good maternity and paternity leave.
• Compassionate leave.
• Health and wellbeing opportunities.
• Opportunities to volunteer with different parts of the organisation through Mission 25 program.
• Employee Discount scheme on brands, travel, groceries and more.

Before applying, please read the job description for a full understanding of the role. If you are reading on a third-party website, please browse to the vacancy listing for this role on One YMCA's website where you will find this document.

An Enhanced Disclosure Check is required for this role.

We look forward to reading your application!

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

This is a Full Time role.
Hours per week: 37.5
Working Pattern: Shifts between 08:00am - 22:00pm hours on a rota (which will include bank holidays and weekend working).