Receptionist (12 Month FTC)

First Military Recruitment Ltd; Dunstable; On-site; GBP 26,000 - 27,000; Full time

Job summary

First Military Recruitment are currently seeking a Receptionist (12 month FTC) on behalf of one of our clients for a site in Sharnbrook, Bedford. The role offers a professional, organised and customer-focused environment where you will be the first point of contact for visitors and tenants.

You will provide high-level customer service, support the site team with day-to-day facilities and administration, manage access control, bookings and basic tenant communications, and assist with events and

Qualifications

• Previous experience in reception/front-of-house/admin roles.
• Professional, friendly and approachable manner.
• Strong organisational and IT skills.

Responsibilities

• Act as the first point of contact for visitors, tenants, clients and contractors.
• Meet and greet visitors in a professional and welcoming manner.
• Answer incoming calls and manage enquiries efficiently.
• Manage site access control and issue badges.
• Provide first-line support to tenants and assist with queries and service requests.
• Coordinate meeting and conference room bookings and AV requirements.
• Support site events and maintain tenant communications.
• Maintain accurate records and relevant administration.

Skills

Reception experience

Front-of-house

Administration

Customer service

Independent work

Tools

Microsoft Office

Job description

MS711 -Receptionist (12 month FTC)

Location: Sharnbrook, Bedford

Salary: £26,300 - £27,000 per annum

Overview: First Military Recruitment are currently seeking anReceptionist (12 month FTC)on behalf of one of our clients. This is a fantastic opportunity for a professional, organised and customer-focused individual to join a busy site team. The successful candidate will act as the first point of contact for visitors and tenants, providing a high level of customer service while supporting the wider site team with day-to-day facilities and administrative duties.

Hours: Monday - Friday, 9am - 5:30pm.

Duties and Responsibilities

• Acting as the first point of contact for visitors, tenants, clients and contractors.
• Meeting and greeting visitors in a professional and welcoming manner.
• Answering incoming calls and dealing with enquiries efficiently.
• Managing the site access control system, including creating and issuing access badges.
• Providing first-line support to tenants and assisting with queries and service requests.
• Managing meeting and conference room bookings and supporting with room set-up and AV requirements.
• Supporting the organisation and delivery of site events.
• Managing the shared tenant platform and providing support to onsite tenants.
• Assisting with site communications and digital screens.
• Supporting the Site Director and wider site team with administrative duties.
• Processing purchase orders and invoices where required.
• Supporting contractors and ensuring a high standard of service is delivered across the site.
• Maintaining accurate records and completing relevant administration.
• Responding proactively to issues and using initiative to resolve problems.
• Undertaking any other reasonable duties required to support the site team.

Skills and Qualifications

• Previous experience working in a reception, front-of-house, administration, customer service or similar role.
• Professional, friendly and approachable manner.
• Strong organisational and time-management skills.
• Good IT skills, including Microsoft Office.
• Ability to work independently and use initiative.
• Proactive and flexible approach to work.
• Willingness to learn and adapt to new systems and processes.
• Previous experience within a facilities, property or office environment would be advantageous