Receptionist (12 month FTC)

First Military Recruitment Ltd; Sharnbrook; On-site; GBP 26,000 - 27,000; Full time

Job summary

First Military Recruitment are seeking a Receptionist (12 month FTC) for a busy site in Sharnbrook. You will be the first point of contact for visitors and tenants, delivering top-level customer service and supporting the site team with admin tasks.

Hours are Monday–Friday, 9am–5:30pm. The successful candidate will be professional, well-organised and IT-literate, capable of managing meetings, access control and general facilities duties.

Qualifications

• Previous experience in a reception/front-of-house role.
• Professional, friendly and approachable manner.
• Strong organisational and time-management skills.
• Good IT skills, including Microsoft Office.
• Ability to work independently and use initiative.

Responsibilities

• Act as the first point of contact for visitors, tenants, clients and contractors.
• Meet and greet visitors in a professional and welcoming manner.
• Answer incoming calls and deal with enquiries efficiently.
• Manage the site access control system and issue badges.
• Provide first-line support to tenants and assist with queries and service requests.
• Manage meeting/conference room bookings and assist with AV requirements.
• Support the organisation and delivery of site events.
• Support onsite tenants and maintain shared tenant platform.
• Assist with site communications and administration.

Skills

Reception experience

Customer service

Organisational skills

Microsoft Office

Independent worker

Initiative

Flexible

Proactive

Tools

MS Office

Job description

MS711 - Receptionist (12 month FTC)

Location: Sharnbrook, Bedford

Salary: £26,300 - £27,000 per annum

Overview:

First Military Recruitment are currently seeking an Receptionist (12 month FTC) on behalf of one of our clients. This is a fantastic opportunity for a professional, organised and customer-focused individual to join a busy site team. The successful candidate will act as the first point of contact for visitors and tenants, providing a high level of customer service while supporting the wider site team with day-to-day facilities and administrative duties.

Hours:

Monday - Friday, 9am - 5:30pm.

Duties and Responsibilities:

• Acting as the first point of contact for visitors, tenants, clients and contractors.


• Meeting and greeting visitors in a professional and welcoming manner.


• Answering incoming calls and dealing with enquiries efficiently.


• Managing the site access control system, including creating and issuing access badges.


• Providing first-line support to tenants and assisting with queries and service requests.


• Managing meeting and conference room bookings and supporting with room set-up and AV requirements.


• Supporting the organisation and delivery of site events.


• Managing the shared tenant platform and providing support to onsite tenants.


• Assisting with site communications and digital screens.


• Supporting the Site Director and wider site team with administrative duties.


• Processing purchase orders and invoices where required.


• Supporting contractors and ensuring a high standard of service is delivered across the site.


• Maintaining accurate records and completing relevant administration.


• Responding proactively to issues and using initiative to resolve problems.


• Undertaking any other reasonable duties required to support the site team.

Skills and Qualifications:

• Previous experience working in a reception, front-of-house, administration, customer service or similar role.


• Professional, friendly and approachable manner.


• Strong organisational and time-management skills.


• Good IT skills, including Microsoft Office.


• Ability to work independently and use initiative.


• Proactive and flexible approach to work.


• Willingness to learn and adapt to new systems and processes.


• Previous experience within a facilities, property or office environment would be advantageous