Receptionist

Hales Group; Yoxford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Hales Group is seeking a professional Receptionist for an established venue in Yoxford. You will be the first point of contact for guests, handle check-ins and front desk duties, and ensure a warm, efficient welcome across events and daily activity.

We require experience in reception or customer service, confident communication, strong organisation, and the ability to stay calm in a busy environment. Flexible to work early mornings, evenings and weekends on a 5-day rota.

Qualifications

• Experience in reception or customer service.
• Confident communication and a professional manner.
• Strong organisational skills and attention to detail.
• Ability to work calmly in a busy, guest facing environment.
• Flexibility to work varying shifts across 7 days.

Responsibilities

• Acting as the first point of contact for guests, visitors and callers.
• Managing check ins, enquiries and general front desk duties.
• Maintaining a tidy, organised and professional reception area.
• Providing clear, friendly and efficient customer service.
• Supporting wider administrative tasks as required.
• Working early mornings, evenings and weekends on a 5 day rota.

Skills

Reception experience

Customer service

Strong communication

Organisation

Flexible shifts

Job description

Receptionist

LOCATION: Yoxford

HOURS: 45 hours per week - 5 days across 7 (including early mornings, evenings & weekends)

PAY: GBP12.71 p/h

CONTRACT: Permanent

An established venue is seeking a professional and customer focused Receptionist to support their busy front of house operation. This role is key to ensuring guests receive a warm welcome and smooth experience across a wide range of events and daily activity.

Key Responsibilities

• Acting as the first point of contact for guests, visitors and callers
• Managing check ins, enquiries and general front desk duties
• Maintaining a tidy, organised and professional reception area
• Providing clear, friendly and efficient customer service
• Supporting wider administrative tasks as required
• Working early mornings, evenings and weekends on a 5 day rota

What We re Looking For

• Previous reception or customer service experience
• Confident communication and a professional manner
• Strong organisational skills and attention to detail
• Ability to work calmly in a busy, guest facing environment
• Flexibility to work varying shifts across 7 days