Hotel Receptionist

First Recruitment Services; Haywards Heath; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Free parking on site

Staff discounts

Uniform provided

Full training

Job summary

First Recruitment Services in Haywards Heath is seeking a Part-Time Receptionist to deliver a warm, professional front‑of‑house experience in a premium hospitality venue.

You will handle check-in/out, inquiries, bookings and guest information, working three days per week with early or late shifts; weekends may be required. Full training and uniform provided, with free on-site parking.

Qualifications

• Driver with own vehicle is required.
• Strong customer service skills with a friendly manner.
• Excellent attention to detail and strong organisational skills.
• Great communication skills in spoken and written English.
• Ability to work flexible shifts including some evenings and weekends.

Responsibilities

• Welcoming guests and making a professional first impression.
• Managing check-in and check-out processes efficiently.
• Handling guest enquiries, bookings and reservations.
• Processing guest information and updating systems accurately.
• Supporting the wider team to ensure smooth daily operations.

Skills

Customer service

Hospitality experience

Attention to detail

Communication skills

Flexible shifts

Job description

Part Time Receptionist

Haywards Heath area - with free parking available on site - due to unique workplace location your own transport is essential.

Part Time permanent role - 24 hours per week. Working three days per week x 8 hours. Eight hour shifts vary between earliest start of 0700 and latest finish 2300. Working days are on a roster basis and could include some weekend working.

Salary £12.71 per hour, this is the equivalent of £15862 per year based upon 24 hours per week. A large range of benefits is available including a good pension scheme, long service awards, staff discounts and a share of tips and gratuities. Full training and uniform provided.

An exciting opportunity has arisen for a Part-Time Receptionist to join a prestigious local venue. This role offers the chance to work in a high-end hospitality environment, delivering exceptional customer experience. This role is ideal for candidates with customer service or hospitality experience, or those looking to move into a professional front-of-house role.

Duties will include:

• Welcoming guests and delivering a professional, friendly first impression
• Managing check-in and check-out process efficiently
• Handling guest enquiries, bookings, and reservations
• Processing guest information accurately and updating systems
• Supporting the wider team to ensure smooth daily operations

Experience, competencies and knowledge required:

• Driver with own vehicle due to workplace location.
• Strong customer service skills with a positive and friendly manner
• Excellent attention to detail and organisation skills
• Great communication skills (spoken and written English)
• Ability to work flexible shifts including some evenings and weekends

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job