Receptionist

Capital Outsourcing Group Ltd; York and North Yorkshire; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Birthday off

Healthcare cash plan

In-house development programme

Job summary

Capital Outsourcing Group Ltd in York is seeking a friendly, organized receptionist to be the first face visitors see. You'll create a welcoming atmosphere and keep front of house running smoothly, with support and room to grow.

In this role you'll greet visitors, answer calls, manage enquiries, book rooms, handle post, and provide general admin support. Strong English, IT skills, and a calm, professional manner are essential to success.

Qualifications

• Previous experience in a reception, customer service or administrative role.
• Friendly, professional manner and a confident telephone voice.
• Excellent written and spoken English.
• Good IT skills with Outlook, Word and Excel.
• Well organised, able to juggle priorities and stay calm under pressure.
• Reliable and punctual with a can-do attitude.

Responsibilities

• Greeting visitors and clients in person, signing them in.
• Answering and directing telephone calls and taking messages.
• Managing the shared inbox and general enquiries.
• Booking meeting rooms and arranging appointments.
• Handling incoming and outgoing post and courier deliveries.
• Keeping the reception area and meeting rooms tidy and well stocked.
• Ordering stationery and office supplies.
• Providing general administrative support to the team, such as filing and data entry.

Skills

Reception experience

Customer service

Administrative skills

Communications

IT literacy

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Our client is a long-established business in the heart of York, and they're looking for a friendly, organised receptionist to be the first face visitors see. You'll create a welcoming first impression and keep the front of house running smoothly, with plenty of support and room to grow.

Fabulous benefits package for the receptionist include:-

• 25 days holiday + bank holidays, your birthday off
• Death in service scheme
• Healthcare cash plan and wellness group
• In-house development programme to help you grow, with a personal development plan tailored to your goals.

Receptionist duties will include:

• Greeting visitors and clients in person, signing them in and letting the right people know they've arrived
• Answering and directing telephone calls and taking clear messages
• Managing the shared inbox and general enquiries
• Booking meeting rooms and arranging appointments
• Handling incoming and outgoing post and courier deliveries
• Keeping the reception area and meeting rooms tidy and well stocked
• Ordering stationery and office supplies
• Providing general administrative support to the team, such as filing, data entry and photocopying

About you

Essential experience for the receptionist:

• Previous experience in a reception, customer service or administrative role
• A friendly, professional manner and a confident telephone voice
• Excellent written and spoken English
• Good IT skills, including Microsoft Outlook, Word and Excel
• Well organised, able to juggle competing priorities and stay calm under pressure
• Reliable and punctual, with a positive, can-do attitude