Front Of House Receptionist

Dovetail Recruitment Ltd; Camberley; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Medicash health plan

Life assurance

4% matched company pension

5 weekly lunch allowance

Full uniform provided after probation

Job summary

Dovetail Recruitment Ltd in Camberley is seeking a friendly, professional Front of House Receptionist to join a reputable local business. You will be the first point of contact for clients and visitors, delivering a welcoming experience while supporting office administration and facilities.

The role is Monday to Friday, with a 8.30am–5.00pm schedule. No extensive office experience is required, but strong customer service and organisational skills are essential for a successful candidate.

Qualifications

• Experience in reception/front of house or customer service is preferred.
• Excellent communication and interpersonal skills are essential.
• Full driving licence is required due to the location.
• Previous office administration or facilities support experience is beneficial.

Responsibilities

• Act as first point of contact for clients, visitors and suppliers with a welcoming reception.
• Manage reception area and ensure positive visitor experience.
• Support office operations, room bookings, and general administration.
• Assist with scanning, copying, post handling and basic office tasks.
• Monitor housekeeping and office supplies; coordinate restocking.
• Conduct regular health and safety checks and periodic fire alarm testing.

Skills

Reception

Customer service

Office administration

Job description

Front of House Receptionist

£24,785 + Excellent Benefits | Monday to Friday | Camberley

Dovetail Recruitment are delighted to be working with a professional business in Camberley who are looking for a friendly, professional and organised Front of House Receptionist to join their team.

This is an excellent opportunity for someone with experience in reception, front of house, customer service, client services, retail, hospitality, office administration or office support who is looking to develop their career within a professional business environment.

You don't need extensive office experience for this role. If you're confident dealing with customers and clients, enjoy providing excellent customer service and are looking for a Monday-to-Friday Receptionist or Front of House role, this could be an ideal opportunity.

You'll be the first point of contact for clients, visitors and suppliers, providing a welcoming and professional reception and front-of-house service. You'll also support the wider office with administration, facilities, office coordination and day-to-day operational tasks, giving you the opportunity to broaden your skillset and develop your career.

Key Responsibilities

• Act as the first point of contact for clients, visitors and suppliers, providing a professional and welcoming reception service.
• Manage the reception area and ensure visitors receive a positive customer experience.
• Build and maintain strong client relationships and deliver excellent customer service at all times.
• Support the smooth running of the office, including meeting room bookings, office moves and general administration.
• Receive and distribute client post and parcels.
• Assist with scanning, copying, document handling and general office administration.
• Monitor cleanliness and standards across reception, communal areas and office facilities and monitor office supplies and arrange restocking when required.
• Complete regular health and safety checks, including weekly fire alarm testing.
• Ensure services are recharged correctly and relevant procedures and processes are followed.
• Help maintain a professional, organised and welcoming office and reception environment.

About You

We're looking for a friendly, professional and reliable individual who enjoys working with people and takes pride in delivering excellent customer service.

You will ideally have at least 6 months' experience in one or more of the following:

Reception / Receptionist, Front of House, Customer Service / Customer Services, Client Services, Retail, Hospitality, Office Administration / Administrator, Office Support, Facilities / Facilities Support

Additional Requirements

You will also have:

• Excellent communication and interpersonal skills.
• A reliable and proactive approach to your work.
• Confidence dealing with clients, customers, visitors and colleagues.
• A full driving licence, due to the location.

Previous office experience is not essential. This role would suit someone currently working in retail, hospitality or customer service who is looking to move into a Receptionist, Front of House, Office Administrator or Office Support position within a professional office environment.

Salary & Benefits

• £24,785 annual salary
• 25 days' holiday + bank holidays
• 4% matched company pension
• Medicash health plan
• Life assurance
• £5 weekly lunch allowance
• Full uniform provided after probation, refreshed every 6 months
• Regular team socials, including summer and Christmas events
• Professional and collaborative working environment
• Opportunities for career development and progression

Working Hours

Monday to Friday, 8.30am–5.00pm

Location

Camberley