Reception Administrator

Travail Employment Group; Knaresborough; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Training and development

Free on site parking

Staff discount

Excellent holidays and benefits

Job summary

Travail Employment Group is seeking a friendly Reception Administrator for the outskirts of Knaresborough. The role is part-time (19.5 hours), Mon-Wed 08:00-15:00, with a focus on delivering a warm, professional first impression and supporting multiple departments with administration projects.

You will handle front desk duties, calls, website enquiries and mail, while coordinating with teams to ensure smooth daily operations; a great opportunity for experience in a small to mid-sized local

Qualifications

• Front desk/front of house experience preferred.
• Excellent verbal and written communication skills.
• Strong organisational and prioritisation abilities.
• Proficient with basic computer applications and office software.

Responsibilities

• Provide front of house reception service and meet & greet all visitors.
• Answer all incoming calls and manage the reception inbox.
• Handle website enquiries and forward to relevant teams.
• Support operational departments with various ad-hoc projects as needed.
• Arrange catering and refreshments for meetings and maintain meeting room order.
• Monitor and respond to mail and deliveries.

Skills

Telephone etiquette

Customer service

Organisational skills

Administration skills

Tools

Computer literacy

Job description

Reception Administrator

25,837.50 (FTE) Part time position, working Monday to Wednesday 08:00-15:00, Outskirts of Knaresborough

• training and development
• free on site parking
• staff discount
• excellent holidays and benefits package

Due to successful promotion within the business, we are currently looking to recruit a friendly and organised reception administrator for this well established, local business based on the outskirts of Knaresborough.

The main purpose of this reception administrator role is to provide a warm and welcoming reception for all visitors, be the first face and voice the customers see and hear and help support the operational teams with various administration projects.

You will provide front desk reception duties, answer all incoming calls, deal with online website enquiries and manage the front desk inbox. You will then help different departments out with various projects throughout the year.

The Reception Administrator role includes:

• Provide front of house reception service and meet & greet all visitors
• Manage the reception area and meeting rooms
• Provide refreshments and book catering facilities for meetings as required
• Manage the front desk inbox
• Answer all incoming calls
• Manage incoming and outgoing mail
• Monitor incoming website enquiries and provide reports
• Assist internal departments throughout the year with specific administrative projects

Skills required:

• A friendly and professional telephone manner
• Excellent customer service skills
• Excellent organisational skills with the ability to prioritise your own workload
• Good computer and administration skills

This Reception Administrator role would suit someone who has previously worked on a front reception desk, has worked in a front of house customer service or hospitality role, or has worked as an office administrator, accounts administrator, coordinator or sales support.

This is a part time position, working around 19.5 hours per week. The ideal hours would be Monday to Wednesday 08:00-15:00, however for the right candidate these hours can be flexible. The hourly rate works out at 13.25ph and there is an excellent holidays and benefits package.

Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors.

We are confident in matching the right people for the right jobs.