Receptionist

Total Facilities Recruitment Limited; York and North Yorkshire; On-site; GBP 18,000 - 20,000; Full time

Job summary

Total Facilities Recruitment Limited seeks a Facilities Coordinator for a temporary role on-site in York. You will work front of house on the ground floor, greeting tenants and visitors, handling admin tasks, and supporting meeting room bookings.

Shifts run 7am–6pm, Monday–Friday, with a focus on delivering a 5* service during arrivals and inquiries. You will be part of the front of house team, ensuring calls and emails are answered promptly, and assisting with general administrative duties.

Qualifications

• Experience in customer-facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT literacy and comfortable with office software

Responsibilities

• Welcome tenants and guests delivering five-star service
• Answer calls and emails promptly and appropriately
• Assist occupiers and guests with queries and issue resolution
• Sign in visitors and direct them to desks and meeting rooms
• Show tenants and guests to available hot desks and meeting rooms
• Book, prepare and clear meeting rooms
• Report issues to Front of House Manager and Facilities team
• Keep front of house area tidy and stocked
• Build relationships with tenants across the building

Skills

Customer service

Front of house

IT literacy

Job description

We are looking for a Facilities Coordinator to work on a temporary contract on our site in York. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Facilities Coordinator

York

£12.71ph - 14.55ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities:

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate