Receptionist

Total Facilities Recruitment Limited; Calcott; On-site; GBP 18,000 - 23,000; Full time

Job summary

Total Facilities Recruitment Limited is seeking a receptionist to join the front of house team on a temporary contract at our site in Shrewsbury. You will welcome tenants and visitors, handle calls and emails, and support administrative tasks on the ground floor.

The role runs weekdays from 7am to 6pm. You should have experience in customer-facing corporate environments, be IT literate, and possess excellent communication skills to deliver a five-star service.

Qualifications

• Experience in customer-facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills (verbal & written).
• IT literate with ability to use standard software.

Responsibilities

• Welcome tenants and guests with a five-star level of service.
• Answer calls and emails promptly and professionally.
• Assist with queries from occupiers and guests and help resolve issues.
• Sign in visitors and guide them to directions as needed.
• Seat tenants and guests at available hot desks and meeting rooms.
• Book, prepare, and clear meeting rooms as required.
• Report relevant issues to Front of House Manager and facilities team.
• Ensure front of house areas are tidy and stocked (kitchens).
• Build relationships with tenants in the building.

Skills

Customer-facing

Temporary assignments

Excellent communication

IT literate

Job description

Receptionist

We are looking for a receptionist to work on a temporary contract on our site in Shrewsbury. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Shrewsbury

£12.71ph - 16.70ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate