Receptionist

Total Facilities Recruitment Limited; Shrewsbury; On-site; GBP 18,000 - 19,000; Full time

Job summary

Total Facilities Recruitment Limited is seeking a receptionist for a temporary contract at a Shrewsbury site. You will be front-of-house, welcoming tenants and visitors, handling calls and emails, and performing admin duties on a 7am–6pm, Monday–Friday rota.

The role involves coordinating meeting rooms, assisting guests, and maintaining a pristine front-of-house area while building relations with tenants. DBS check may be required.

Qualifications

• Experience in customer-facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills.
• IT literacy (basic to intermediate) required.

Responsibilities

• Welcome tenants and guests and ensure five-star service.
• Answer calls and emails promptly and appropriately.
• Assist with queries from occupiers and guests and help resolve issues.
• Sign in visitors and provide directions.
• Escort tenants and guests to hot desks and meeting rooms as needed.
• Book, prepare and clear meeting rooms.
• Report issues to Front of House Manager and Facilities team.
• Keep front of house tidy and stocked, replenishing as needed.

Skills

Customer facing

Excellent communication

IT literacy

Job description

We are looking for a receptionist to work on a temporary contract on our site in Shrewsbury. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Receptionist

Shrewsbury

£12.71ph - 13.84ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate

DBS REQUIRED