Receptionist

Hilton Worldwide, Inc.; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Receptionist to provide exceptional service and create memorable experiences for guests in Watford. The ideal candidate will have a friendly and positive attitude, enjoy working in a team, and be eager to ensure the warmest welcome. This role offers a competitive hourly rate and opportunities for personal growth and development.

Benefits

Hourly Rate of £12.38

Smart uniform provided

Free meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Qualifications

• Friendly, positive, and passionate personality.
• Eager to create memorable experiences for guests.
• Ability to provide exceptional reception services.

Responsibilities

• Provide reception services for guests.
• Ensure a warm welcome and exceptional customer service.
• Assist with check-in and check-out processes.

Skills

Exceptional customer service

Friendly and positive attitude

Knowledge of hotel facilities

Job description

Job Description

Receptionist (HOT0C40U)

Job Number

Receptionist (HOT0C40U)

Work Locations

Hilton Watford Hotel, Elton Way, Watford WD25 8HA

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS:

Hourly Rate of £12.38

Smart uniform provided

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

Guest Services, Operations, and Front Office