Receptionist

Plum Personnel Ltd; Warwick; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

22 days holiday

Bank holidays

BUPA healthcare

Subsidised dining

Free parking

Job summary

Plum Personnel Ltd is seeking a friendly Receptionist/Business Host for a prestigious client in Warwick town centre. You will greet visitors and handle telephone and face-to-face enquiries, ensuring meeting rooms and hospitality are coordinated seamlessly.

The role requires excellent customer service, professionalism, and discretion, with duties spanning visitor passes, stationery, catering, post and general administration while maintaining a neat, welcoming reception area.

Qualifications

• First class customer service and hospitality skills.
• Professional and friendly demeanour with discretion and confidentiality.
• Strong organisational and planning abilities.

Responsibilities

• Be the first point of contact for visitors and clients, via telephone and in person.
• Manage meeting rooms and hospitality arrangements.
• Issue visitors' temporary passes and organise catering and refreshments.
• Purchase stationery and handle general administrative tasks.
• Ensure reception area is tidy and well presented.

Skills

Customer service

Hospitality

Telephone communication

Face-to-face interaction

Discretion

Tools

Microsoft Outlook

Job description

RECEPTIONIST/BUSINESS HOST

Location: Warwick Town Centre

£24,454 per annum + bonus of 3% + discretionary profit related bonus

• 22 days holiday (increasing to 32 with service) + Bank holidays
• BUPA healthcare
• subsidised dining
• free parking

Mon - Thu 8.30- 5.00, Fri 8.30 - 1.00 (37hours)

We are seeking a friendly and professional Receptionist/Busness Host for our prestigeous Client, based in Warwick town centre....someone with first class customer service and hospitality skills...

You'll be the first point of contact for visitors and clients - both over the telephone and face to face. Many national and international high level clients visit the offices of this Award winning company - and will rely on you to provide a warm welcome and to ensure meeting rooms and hospitality arrangements run smoothly.

As a Receptionist and Business Host you will be an ambassador for this client therefore the highest level of customer service is required. The ability to multi task is essential as your duties will be very varied including meeting and greeting clients, issuing visitors' temporary passes, purchasing stationery, organising catering and refreshments, organising post and general ensuring that everything is tidy, well presented and where it should be!!

Key Responsibilities

• Be the first point of contact for visitors and clients, both over telephone and face to face.
• Manage meeting rooms and hospitality arrangements.
• Issue visitors' temporary passes.
• Purchase stationery.
• Organise catering and refreshments.
• Organise post and general administrative tasks.
• Ensure everything is tidy, well presented and where it should be.

We are seeking someone who is:

• A confident and professional communicator, with a passion to deliver exceptional Customer Service.
• Organised, good at planning ahead and can prioritise.
• Confident in using Microsoft - particularly Outlook.
• Team spirited with a positive "Can do" attitude.
• Professional and friendly, able to act with discretion and confidentiality.
• Good attention to detail and takes pride in their standard of work.

As this role requires some carrying, lifting and moving of files etc, training in manual handling will be given - and you'll need to be fit to cope with the stairs!