Receptionist/Administrator £26k + Excellent benefits

Office Angels; Maidstone; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Healthcare after 6 months

23 days annual leave + BH, 25 days OTE

Career progression opportunities

Job summary

Office Angels is seeking a friendly, professional Receptionist/Administrator to be the face of a busy office on the outskirts of Maidstone. This varied role includes meeting and greeting clients, handling calls, and providing day-to-day administrative support to keep the office running smoothly.

The successful candidate will have experience in reception and administration, with strong customer service and organisational skills, and proficiency in Microsoft Word and Excel.

Qualifications

• Previous reception, front-of-house and administrative experience is essential.
• Excellent customer service and communication skills.
• Confident and professional manner with strong organisational skills.
• Ability to multitask and prioritise effectively.
• Good working knowledge of Microsoft Word and Excel.

Responsibilities

• Meeting and greeting clients and visitors.
• Managing incoming calls via Microsoft Teams.
• Booking and preparing meeting rooms.
• Taking card payments and handling petty cash.
• Providing administrative support to colleagues.

Skills

Reception experience

Front-of-house

Administrative skills

Customer service

Communication

Organisational skills

MS Word

MS Excel

Tools

Microsoft Word

Microsoft Excel

Job description

We're looking for a friendly, professional, and highly organised Receptionist / Administration Assistant to become the face of a busy and successful office, based at our client, on the outskirts of Maidstone. This is a varied role where you'll play a key part in creating a positive experience for clients and visitors, whilst helping to keep the office running smoothly behind the scenes.

If you enjoy working with people, thrive in a fast-paced environment and take pride in providing exceptional customer service, we'd love to hear from you.

As the Receptionist/Administrator you'll be the first point of contact for visitors and callers, ensuring every interaction is handled with professionalism and care. Alongside reception duties, you'll provide valuable administrative support to colleagues and assist with the day-to-day management of the office.

Please find all the details below:

Job title: Receptionist/Administrator

Location: Maidstone, Kent

Hours: Monday to Friday, 8:30am to 5:30pm (1-hour lunch break)

Salary: 26,437 per annum

Reasons to work at this company:

• Corporate, professional and friendly company
• Modern offices
• 23 days annual leave + Bank holidays, increasing to 25 days after 2 years
• BUPA healthcare after 6 months' service
• On-site parking
• Supportive team environment
• A varied role where no two days are the same
• Long-term career opportunities

Your key responsibilities as the Receptionist/Administrator would be:

• Meeting and greeting clients and visitors
• Managing incoming calls via Microsoft Teams
• Booking and preparing meeting rooms
• Taking card payments and handling petty cash
• Supporting colleagues with scanning, post, and general administration
• Managing hot desk bookings and office parking arrangements
• Assisting with facilities management, including coordinating maintenance issues
• Ordering office supplies and refreshments
• Updating office signage when required
• Maintaining a professional and welcoming reception area
• Acting as a First Aider (or undertaking First Aid training)

You'll be the perfect candidate for this role if you have:

• Previous reception, front-of-house and administrative experience is essential
• Outstanding customer service and communication skills
• A confident and professional manner
• Strong organisational skills and attention to detail
• The ability to multitask and prioritise effectively
• Good working knowledge of Microsoft Word and Excel
• A proactive and positive approach to work
• A genuine passion for helping people
• Experience within a professional services would be beneficial