Receptionist

Mydentist; Norwich; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

25 days holidays

Health and wellbeing support

Discounts at cinemas, retailers and...

Training and development opportunities

Parking

Job summary

mydentist Saint James in Norwich is seeking a friendly receptionist to welcome patients face to face and on the phone, ensuring smooth appointment flow and a warm, helpful front desk presence. You’ll be based on site, with a supportive team and clear KPI targets.

You’ll enjoy stable hours, holiday entitlement, and a benefits package including wellbeing support, staff discounts, and training opportunities as part of a recognized dental provider.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Multitasking

Relationship building

Computer literacy

Job description

Your future, as a receptionist at mydentist Saint JamesYou’ll be joining us at our practice in Norwich, NR3 1TL. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is as follows:Monday 08.00-17.30Tuesday 08.00-17.30Thursday 08.00-17.00Friday 08.00-17.30Saturday 07.45-15.10As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location with excellent transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!