Receptionist

mydentist (UK); Taunton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hourly wage £12.97/hr

25 days holiday + BH

Health & wellbeing support

Discounts at cinemas/restaurants

Recognition & service awards

Training & development

Stable hours

Job summary

mydentist Cannon Street practice in Taunton is looking for a friendly receptionist to welcome patients, answer calls and help the team run the front desk smoothly.

This on-site role offers competitive pay and benefits, with hours that support a healthy work-life balance at a busy dental practice. You will manage appointments, provide excellent customer service, and assist with daily tasks to keep the practice compliant and efficient.

Qualifications

• Friendly and compassionate customer-facing attitude.
• Organised with ability to multitask and meet KPIs.
• Capable of learning and using computer systems.

Responsibilities

• Welcome customers in person and over the phone.
• Keep appointments running smoothly for the team.
• Share clear, helpful information tailored to customers.
• Support daily tasks to keep the practice organised and compliant.

Skills

Welcoming customers

Phone handling

Appointment coordination

Multitasking

KPI awareness

Relationship building

Computer literacy

Tools

Front desk software

Job description

Your future, as a receptionist at mydentist

You'll be joining us at our Cannon street practice in Taunton. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Monday 17:00-20:15

Tuesday 17:00-20:15

Thursday 17:00-20:15

Friday 07:45-17:15

As a receptionist, you'll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, close to the bus stop and train station
• Parking is available

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly - in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI's
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.