Receptionist

Vets for Pets; Stubbington; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Pension

28 days holiday

Birthday leave

Service based holiday entitlement

Life insurance of 4 times annualsalary

Pets at Home discount

Job summary

Vets-For-Pets-4 in the United Kingdom is seeking a friendly receptionist to welcome clients and their pets. This part-time role includes evenings and weekends on a rota, with a focus on delivering warm, professional service in a busy veterinary practice.

You will manage appointments, answer calls and emails, and support the team with admin tasks while maintaining a tidy, welcoming reception. Benefits include pension, holidays, and life cover.

Qualifications

• Previous customer service experience; reception experience is a bonus.
• You’ll stay calm and organized even on busy days.
• You’ll be part of a supportive, down-to-earth team where every day is different.

Responsibilities

• Giving every client and their pet a warm, reassuring welcome
• Managing appointments with accuracy, efficiency, and compassion
• Keeping our reception looking professional, tidy, and inviting
• Handling phone calls and emails with confidence and kindness
• Supporting the team with administrative tasks such as filing and photocopying
• Processing payments smoothly and accurately
• Delivering outstanding customer care at every touchpoint

Skills

Customer service

Reception experience

Calm under pressure

Team player

Job description

Join Our Team as a Receptionist and Be the Friendly Faceof Our Practice!

Do you love meeting new people? Thrive in a busy, environment? Enjoy making a genuine difference to someone’s day — both two legged and four legged?

• A warm, enthusiastic, customer focused person to join our friendly practice.
• Previous customer service experience (reception experience a bonus!)
• Someone who can stay calm and organised even on the busy days
• You’ll be part of a supportive, down to earth team where every day is different — and you’ll never be bored!

This is a part time role and will include evenings and weekends on a rota basis.

Key Responsibilities

• Giving every client and their pet a warm, reassuring welcome
• Managing appointments with accuracy, efficiency, and compassion
• Keeping our reception looking professional, tidy, and inviting
• Handling phone calls and emails with confidence and kindness
• Supporting the team with administrative tasks such as filing and photocopying
• Processing payments smoothly and accurately
• Delivering outstanding customer care at every touchpoint

Benefits include (pro rata):

• A competitive experience-based salary
• Pension
• 28 days holiday
• Birthday leave
• Service based holiday entitlement increases
• Life insurance of 4 times annual salary for next of kin
• Pets at Home discount

We have updated our Candidate Privacy notice to take into account the introduction of the General Data protection Regulations. You can view the privacy notice by viewing it on our careers website http://www.myvetpractice.co.uk/about-us/candidate-privacy-notice/ Please confirm within your cover letter than you consent to us using your personal data in accordance with the candidate privacy notice.

Closing Date for applications: 8th November 2026
Location: PO14 1AN
We are an Equal Opportunities Employer