Receptionist

North Staffordshire Combined Healthcare Trust; Stoke-on-Trent; On-site; GBP 15,000 - 19,000; Part time

Job summary

North Staffordshire Combined Healthcare Trust is recruiting a part-time Receptionist (Band 2) to work 30 hours per week at The Greenfield Centre. The role focuses on front-desk reception, delivering a professional and efficient service to staff and the public.

You will undertake general administrative duties, gain training in-house, and use MS Office applications (Outlook, Word, Excel, PowerPoint). Note: immigration rules mean sponsorship is not available.

Qualifications

• NVQ 2/RSA 2 or equivalent relevant to role.
• Experience of a range of secretarial procedures and software programmes.
• Good communication skills, both written and verbal.

Responsibilities

• Competent use of in-house systems, for which training will be given.
• Provide advice in own area of expertise
• Ensure post/mail for the team is dealt with efficiently

Skills

Good communication skills

MS Office knowledge

Education

NVQ 2/RSA 2 or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Go back North Staffordshire Combined Healthcare Trust

Receptionist

The closing date is 29 September 2026

The City CMHT Team at The Greenfield Centre are looking to recruit to a part-time (30 hours per week), Band 2 Receptionist.

The successful candidate will work primarily on Reception to ensure that professional and efficient service is provided to staff and the public.

You will be required to take on general administrative duties as required by the team and therefore a good working knowledge of Microsoft Office Software would be advantageous.

You will be required to undertake training as part of the role.

**Please note - due to current Immigration rules and regulations, this post is not eligible for sponsorship.**

Main duties of the job

Answering the telephone

Responsible for stationery orders

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Job responsibilities

Competent use of in-house systems, for which training will be given.

Provide advice in own area of expertise

Ensure post/mail for the team is dealt with efficiently

Qualifications

• NVQ 2/RSA 2 or equivalent relevant to role

Experience

• Experience of a range of secretarial procedures and software programmes

Knowledge

• Relevant previous experience specific to role
• Knowledge of a range of secretarial work procedures and software programmes acquired through NVQ 2/RSA 2 or equivalent
• Good communication skills, both written and verbal
• Knowledge of MS Office, particularly Outlook, Word, Excel and PowerPoint
• Knowledge of administration and clerical procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Staffordshire Combined Healthcare Trust