Receptionist

WSH Group; Manchester; On-site; GBP 13,218 - 16,155; Part time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus

24-hour helpline

Choices platform access

Training Academy

Job summary

Portico is recruiting a part-time Receptionist (Client Support Executive) for the Manchester offices of one of the world's leading law firms. You will welcome visitors, manage meeting room bookings and support onsite events while assisting with ad-hoc tasks via email, phone and the service desk app.

Hours are 21 per week, with shifts mainly on Tuesdays, Wednesdays and Thursdays between 07:30 and 19:00. The role offers a friendly, client‑focused environment, excellent holiday allowance and

Qualifications

• bubbly personality and excellent people skills, able to build long-lasting relationships.
• ability to work well under pressure and multi-task to balance visiting guests with room bookings and events management.
• experience delivering 5-star service in a corporate or hotel environment; client services in law firm advantageous.

Responsibilities

• Welcome visitors and guests at reception.
• Assist in booking and facilitating onsite meetings and events.
• Handle ad-hoc daily tasks and requests via email, phone and the service desk app.

Skills

People skills

Multitasking

Customer service

Team player

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for a part time Receptionist (Client Support Executive), based at the Manchester offices of one of the largest law firms in the world.

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Hours: 21 hours per week, varying shifts between 07:30 and 19:00 on primarily Tuesdays Wednesdays and Thursdays
Salary: £14,687

Qualifications

Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.

Experience of delivering 5-star service within a busy corporate or hotel environment is essential. Experience in a client services role and previous experience in law firm would be advantageous.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.