Receptionist

Northyorks; Skipton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free car parking

Local government pension scheme

Salary sacrifice schemes

Employee discount benefits including 


Health Assured – wellbeing support

Learning, development and career avanc

Job summary

North Yorkshire Council's Skipton Leisure and Wellbeing Hub is hiring for part-time and relief customer service roles. You will greet customers, handle bookings and payments, and support colleagues across all channels with confidentiality and care.

The role requires strong communication, administration, and a flexible approach to seven-day shift patterns, including weekends. A helpful, sales-minded attitude is valued.

Qualifications

• Provide helpful and professional support across all customer communication channels
• Commitment to confidentiality and safeguarding information
• Strong administrative and organisational skills
• Demonstrate a sales‑focussed approach
• Be flexible to cover shifts across seven days

Responsibilities

• Create a great first impression that positively represents the council
• Provide helpful and professional support across all customer communication channels
• Manage safe and secure access to the centre and the POS system, including bookings, payments, and sales
• Take ownership of customer issues and connect to the right colleague to resolve them
• Demonstrate excellent administrative skills, strong organisation and flexible approach to daily tasks
• Adopt a sales focussed mindset

Skills

Customer service

Excellent communication

Confidentiality

Administrative skills

Organisation

Sales mindset

Tools

POS system

Job description

Location: Skipton, North Yorkshire, Skipton Leisure and Wellbeing Hub

Are you a motivated and enthusiastic communicator who can connect with people at all levels? If you are customer focused, courteous, and understand the importance of confidentiality, we want to hear from you.

Part time and relief opportunities, to cover staff annual leave and sickness, are available. All hours are across seven days - Monday to Sunday.

What we need from you

• Create a great first impression that positively represents the council
• Provide helpful and professional support across all customer communication channels
• Manage safe and secure access to the centre and effectively handle the point-of-sale (POS) system, including bookings, payments, and sales
• Take ownership of customer issues, proactively assisting them or connecting them with the right colleague to resolve their needs
• Demonstrate excellent administrative skills, strong organisation, and flexibleapproach to daily tasks
• Adopt a sales focussed mindset

What can we offer you?

In return we can offer free car parking and the opportunity to work for a large council with several leisure and wellbeing hubs. In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:

• a local government pension scheme with generous employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more
• Health Assured – confidential help and support for your wellbeing
• learning, development and career advancement opportunities

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.