Receptionist

Sumer Group; Sheffield; On-site; GBP 21,000 - 25,000; Full time

Job summary

Sumer Group in Sheffield is seeking a friendly Receptionist to be the first contact for clients, visitors and colleagues, providing professional front-desk support and reliable administrative assistance. The role requires excellent communication, strong organisational skills and a proactive, customer-focused mindset.

You will manage calls, post, meetings and office logistics to ensure the reception runs smoothly.

Qualifications

• Previous receptionist/front-of-house experience.
• Strong communication and interpersonal abilities.
• Professional telephone manner and welcoming demeanor.
• Excellent organisational and multi-tasking skills.
• Proficient in Microsoft Office.

Responsibilities

• Greet clients, visitors and suppliers in a professional manner.
• Manage incoming calls and direct enquiries.
• Handle post, deliveries and courier services.
• Maintain meeting rooms and arrange refreshments.
• Provide admin support including filing, scanning, photocopying.
• Keep reception and communal areas tidy.
• Assist with diary management and visitor coordination.
• Order office supplies and monitor stock.
• Maintain confidentiality with sensitive information.
• Provide additional support to the wider business as required.

Skills

Communication skills

Telephone manner

Organisational skills

Teamwork

MS Office

Tools

Outlook

Word

Excel

Job description

Receptionist

Department: Administration

Employment Type: Permanent

Location: Sheffield

Description

We are looking for a friendly, professional, and organised Receptionist to be the first point of contact for our clients, visitors, and colleagues. This is a key role within the business, ensuring our reception area operates smoothly while providing excellent customer service and administrative support.

The successful candidate will be an approachable and proactive individual who enjoys working with people and takes pride in creating a positive first impression.

Key Responsibilities

• Greeting clients, visitors, and suppliers in a professional and welcoming manner.
• Managing incoming telephone calls and directing enquiries to the appropriate person or department.
• Handling incoming and outgoing post, deliveries, and courier services.
• Maintaining meeting rooms, including booking schedules and arranging refreshments when required.
• Supporting teams with general administrative tasks such as filing, scanning, photocopying, and document preparation.
• Managing reception and communal areas to ensure they remain tidy and presentable.
• Assisting with diary management, visitor coordination, and office logistics.
• Ordering office supplies and monitoring stock levels.
• Maintaining confidentiality when dealing with sensitive information.
• Providing additional administrative support to the wider business as required.

Skills, Knowledge & Expertise

• Previous experience in a receptionist, front-of-house, customer service, or administrative role.
• Excellent communication and interpersonal skills.
• Professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to prioritise tasks and manage multiple responsibilities.
• Competent in Microsoft Office applications, including Outlook, Word, and Excel.
• Positive, proactive, and team-oriented approach.

• Experience within a professional services or office environment.
• Experience using diary management or CRM systems.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.