Receptionist

Simmons Gainsford, part of the Sumer Group; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Simmons Gainsford, a well-established firm of Chartered Accountants and Business Advisors, invites a Receptionist to join its London Cavendish Square office. You will be the welcoming face for clients, visitors and colleagues, supporting day-to-day operations in a busy, professional environment.

Ideal candidates will have experience in reception, hospitality, or customer service, be organised and calm under pressure, and enjoy contributing to a tidy, efficient office.

Qualifications

• Experience in customer service, reception, or office support.
• Able to communicate professionally in person, by phone, and via email.
• Good organisational skills and attention to detail.
• Comfortable with a mix of reception and admin tasks.
• Reliable, approachable, and a team player.

Responsibilities

• Act as the first point of contact for clients, visitors and colleagues.
• Welcome visitors and direct them appropriately.
• Answer and transfer incoming calls.
• Support meeting room bookings and prep rooms for client meetings.
• Offer refreshments to clients and visitors when required.
• Check office supplies and flag when items need reordering.
• Complete daily office checks to keep the workplace tidy and stocked.
• Help maintain communal areas and coffee machine checks.
• Manage incoming/outgoing post, deliveries and couriers.
• Carry out scanning, filing and other admin tasks.
• Monitor shared inboxes and route enquiries to the right person.
• Assist with simple office admin tasks such as locker updates.

Skills

Customer service

Reception duties

Office support

Organisational skills

MS Office

Communication

Team player

Attention to detail

Tools

Outlook

Word

Teams

Job description

Description

Do you enjoy working with people and take pride in creating a warm, professional experience for everyone who walks through the door? Simmons Gainsford is a well-established, multidisciplinary firm of Chartered Accountants and Business Advisors, supporting ambitious businesses, entrepreneurs and individuals with a personal and partner-led approach.

We are looking for a Receptionist to join our friendly admin team. Based in our London office, you’ll be part of a busy and professional environment where client relationships are at the heart of what we do. You’ll be the welcoming face of Simmons Gainsford, providing a positive first impression to clients, visitors and colleagues while supporting the day to day running of the office.

This is a varied, hands on role suited to someone early in their office career or with experience from reception, hospitality, retail or customer service. You’ll balance front of house responsibilities with straightforward administration and general office support. If you’re organised, approachable, confident and keen to learn in a professional workplace, we’d love to hear from you.

Department

Administration

Location

London Cavendish Square

Key Responsibilities

Reception and Client Service

• Act as the first point of contact for clients, visitors and colleagues
• Welcome visitors and ensure they are directed appropriately
• Answer and transfer incoming telephone calls
• Support meeting room bookings and help prepare rooms for client meetings
• Offer refreshments to clients and visitors when required

Office Support

• Check office, kitchen and stationery supplies and flag when items need to be reordered
• Complete daily office checks to ensure the workplace remains tidy, professional and well stocked
• Help keep communal areas tidy and presentable, including simple coffee machine checks
• Manage incoming and outgoing post, deliveries and couriers
• Carry out scanning, filing and other general administrative tasks
• Help monitor shared email inboxes and pass enquiries to the right person
• Support simple office admin tasks such as locker updates when needed

Business Support

• Assist with company events and office activities
• Help create a positive experience for new starters and visitors
• Undertake other reasonable duties to support the smooth running of the office

Skills, Knowledge & Expertise

• Enjoy helping people and take pride in providing a warm, professional welcome to clients, visitors and colleagues
• Have experience in customer service, reception, retail, hospitality or office support, or be keen to build experience in a professional office environment
• Be confident communicating professionally in person, by telephone and via email
• Have good organisational skills and pay attention to detail
• Be comfortable carrying out a mix of reception, administration and office support tasks
• Be able to manage their workload, prioritise tasks and remain calm when things get busy
• Have basic Microsoft Office skills, especially Outlook, Word and Teams, or be willing to learn
• Be willing to learn new systems and ways of working
• Be reliable, approachable and enjoy working as part of a team

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.