Receptionist

BHP, Chartered Accountants; Sheffield; On-site; GBP 18,000 - 23,000; Full time

Job summary

Sumer in Sheffield is seeking a friendly, professional Receptionist to be the first contact for clients, visitors and colleagues. You will deliver excellent customer service and provide admin support within Administration.

Responsibilities include greeting visitors, handling calls, managing post and meeting rooms, and supporting diary management and office logistics. A proactive, organised, team‑oriented approach is essential.

Qualifications

• Previous experience in receptionist/front-of-house or administrative roles.
• Excellent communication and interpersonal skills.
• Professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to prioritise tasks and manage multiple responsibilities.
• Competent in Microsoft Office applications, including Outlook, Word, and Excel.
• Positive, proactive, and team‑oriented approach.

Responsibilities

• Greet clients, visitors and suppliers in a professional and welcoming manner.
• Manage incoming telephone calls and direct enquiries.
• Handle incoming/outgoing post, deliveries and courier services.
• Maintain meeting rooms, bookings, and refreshments as required.
• Support teams with general admin tasks (filing, scanning, photocopying, document prep).
• Keep reception and communal areas tidy and presentable.
• Assist with diary management, visitor coordination, and office logistics.
• Order office supplies and monitor stock levels; maintain confidentiality of sensitive information.
• Provide additional administrative support to the wider business.

Skills

Reception experience

Customer service

Microsoft Office

Telephone manner

Organisation

Tools

Outlook

Word

Excel

Job description

Description

We are looking for a friendly, professional, and organised Receptionist to be the first point of contact for our clients, visitors, and colleagues. This is a key role within the business, ensuring our reception area operates smoothly while providing excellent customer service and administrative support.

Department: Administration

Location: Sheffield

The successful candidate will be an approachable and proactive individual who enjoys working with people and takes pride in creating a positive first impression.

Key Responsibilities

• Greeting clients, visitors, and suppliers in a professional and welcoming manner.
• Managing incoming telephone calls and directing enquiries to the appropriate person or department.
• Handling incoming and outgoing post, deliveries, and courier services.
• Maintaining meeting rooms, including booking schedules and arranging refreshments when required.
• Supporting teams with general administrative tasks such as filing, scanning, photocopying, and document preparation.
• Managing reception and communal areas to ensure they remain tidy and presentable.
• Assisting with diary management, visitor coordination, and office logistics.
• Ordering office supplies and monitoring stock levels.Maintaining confidentiality when dealing with sensitive information.
• Providing additional administrative support to the wider business as required.

Skills, Knowledge & Expertise

• Previous experience in a receptionist, front-of-house, customer service, or administrative role.
• Excellent communication and interpersonal skills.
• Professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to prioritise tasks and manage multiple responsibilities.
• Competent in Microsoft Office applications, including Outlook, Word, and Excel.
• Positive, proactive, and team-oriented approach.

Desirable

• Experience within a professional services or office environment.
• Experience using diary management or CRM systems.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.