Reception Administrator

mydentist (UK); Sale; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free onsite parking

Annual bonus scheme

Health and wellbeing benefits

Job summary

mydentist is the UK’s leading dental network. As a Reception Administrator in the Support Centre, Greater Manchester, you’ll provide a welcoming front-of-house service, balancing professionalism with a can-do attitude.

This part-time role offers a supportive team, onsite parking and easy rail access, with opportunities to grow within a values-driven organisation.

Qualifications

• Strong customer service and communication skills.
• Excellent organisational and administrative abilities.
• Ability to multitask and prioritise competing demands.
• Professional and approachable manner.
• Good attention to detail and accuracy.
• Confident using Microsoft Office applications.
• Ability to work independently and as part of a team.
• Reliable, proactive and adaptable approach to work.

Responsibilities

• Provide a professional, welcoming and customer-focused front-of-house reception service for colleagues, visitors, contractors and external stakeholders
• Maintain a visible presence at the Front Desk Reception and act as the first point of contact for all enquiries
• Answer, screen and forward incoming telephone calls, taking accurate messages and directing enquiries appropriately
• Receive, sort, distribute and coordinate all incoming and outgoing post, parcels and courier deliveries
• Greet visitors, manage the sign-in process and ensure guests are directed to the appropriate location or host
• Arrange business travel for colleagues, including the booking of flights, trains, hotels and associated travel requirements.

Skills

Customer service

Communication

Organisational skills

Multitasking

Professionalism

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Your future, as a Reception Administrator at mydentist

You’ll be joining our Patient Services Team within our office called Support Centre , which is in Greater Manchester (M26 1GG).

• The role is a permanent contract and part time (hours below):

• Monday – 1pm – 5pm

• Supportive and experienced team

• You will benefit from free onsite parking and Kearsley train station is just a short walk away

• With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)

Your future, with us

Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.

Your future, your benefits

• Competitive Salary

• Holidays rising to 27 day per year with service (plus bank holidays)

• Annual Support Centre bonus scheme

• Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions

• Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year

• Recognition schemes including Support Centre Heroes and service awards

Your future, your role

As a Reception Administrator, you’ll be:

• Provide a professional, welcoming and customer-focused front-of-house reception service for colleagues, visitors, contractors and external stakeholders

• Maintain a visible presence at the Front Desk Reception and act as the first point of contact for all enquiries

• Answer, screen and forward incoming telephone calls, taking accurate messages and directing enquiries appropriately

• Receive, sort, distribute and coordinate all incoming and outgoing post, parcels and courier deliveries

• Greet visitors, manage the sign-in process and ensure guests are directed to the appropriate location or host

• Arrange business travel for colleagues, including the booking of flights, trains, hotels and associated travel requirements.

Person Specification

• Strong customer service and communication skills.

• Excellent organisational and administrative abilities.

• Ability to multitask and prioritise competing demands.

• Professional and approachable manner.

• Good attention to detail and accuracy.

• Confident using Microsoft Office applications.

• Ability to work independently and as part of a team.

• Reliable, proactive and adaptable approach to work. approach to work

Competencies:

• Team Working

• Communication

• Drive and Motivation

• Customer Focus

• Personal Effectiveness and Organisation

Enjoy being part of a team that’s passionate about supporting our practices and ultimately heling the nation smile.

Your future starts here

Build a fulfilling career with us, where you’ll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.

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