Receptionist

Global Sports Jobs Limited; Narborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free membership

50% discount on food & drinks

Discounts on swimming

Discounts on tennis lessons

Personal training discounts

Career advancement opportunities

Job summary

Global Sports Jobs Limited is seeking a friendly receptionist to welcome members and manage inquiries and bookings in person and by phone.

You will keep the reception area neat and aligned with brand standards, working with a team of ambassadors to deliver a premium member experience.

Experience in customer service and strong communication are essential; the role offers on-site work, staff discounts, and opportunities for career progression.

Qualifications

• Passion for delivering excellent customer service.
• Team player with strong communication and collaboration skills.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service passion

Team player

Strong communication

Fast-paced environment

Job description

About the Role

This role is responsible for welcoming members and providing a premium experience by managing their queries and bookings both face to face and by telephone. It also involves keeping the reception area clean, tidy, and presented to brand standards. The successful candidate will join a team that acts as ambassadors for the business and is central to the member experience.

Key Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries and bookings both face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

Required Experience & Qualifications

• Passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Benefits & Perks

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to a benefits suite.

About the Company

We are Europe’s leading premium health and wellness group. We aim to create a thriving and inclusive culture, and together we are more than a Club.