Receptionist

David-Lloyd-Clubs; Norton Green; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Wagestream App

Benefits Suite Access

Job summary

David Lloyd Clubs in Stevenage seeks a Receptionist to welcome members and manage queries and bookings both in person and by phone. You will maintain a pristine reception area in line with brand standards and contribute to a welcoming, premium environment.

The role emphasizes customer service, teamwork and effective communication in a fast-paced club setting, with opportunities for career progression within the wellness group.

Qualifications

• Experience in customer service.
• Ability to work in a fast-paced environment.
• Excellent communication and teamwork.

Responsibilities

• Welcome members and provide a premium experience.
• Handle queries and bookings face-to-face and by phone.
• Keep reception area clean, tidy and presentable to brand standards.

Skills

Customer service

Team player

Communication skills

Collaboration

Fast-paced environment

Job description

.Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!50% Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As a Receptionist, we are looking for someone who:Has an overall passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentJoin us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Stevenage