Receptionist

Jobtailor; Milton Keynes; On-site; GBP 21,000 - 27,000; Full time

Job summary

Jobtailor in Milton Keynes is seeking a proactive Reception/Administrative Assistant to welcome visitors, manage calls, and oversee sign-in procedures at a busy front desk.

You will support mail handling, data entry and diary management while upholding health and safety protocols and inductions for new starters. Strong communication and organisational skills are essential.

Qualifications

• Strong written and verbal communication skills.
• Ability to engage confidently across all levels of stakeholders.
• Genuine commitment to delivering excellent customer service.
• Excellent organisational skills.
• Ability to manage multiple priorities effectively.
• High attention to detail and accuracy.
• Strong emotional intelligence and interpersonal awareness.
• Proven experience answering telephones in a professional environment.

Responsibilities

• Welcome and greet visitors, clients and contractors professionally.
• Manage incoming calls by answering, screening and directing them appropriately.
• Oversee visitor administration, including sign-in/out procedures, passes and health and safety compliance.
• Manage incoming and outgoing mail, packages and courier arrangements.
• Provide general administrative support, including data entry, filing and photocopying.
• Support basic diary and appointment management as required.
• Uphold health and safety and fire procedures, including new starter induction.

Skills

Strong written communication

Strong verbal communication

Excellent organisational skills

Customer service commitment

Attention to detail

Interpersonal awareness

Emotional intelligence

Stakeholder engagement

Multi-priority management

Tools

Data Entry

Filing

Photocopying

Diary Management

Appointment Management

Job description

• Welcome and greet visitors, clients and contractors professionally
• Manage incoming calls by answering, screening and directing them appropriately
• Oversee visitor administration, including sign-in/out procedures, passes and health and safety compliance
• Manage incoming and outgoing mail, packages and courier arrangements
• Provide general administrative support, including data entry, filing and photocopying
• Support basic diary and appointment management as required
• Uphold health and safety and fire procedures, including new starter induction

Requirements

• Strong written and verbal communication skills
• Ability to engage confidently across all levels of stakeholders
• Genuine commitment to delivering excellent customer service
• Excellent organisational skills
• Ability to manage multiple priorities effectively
• High attention to detail and accuracy
• Strong emotional intelligence and interpersonal awareness
• Proven experience answering telephones in a professional environment

Core Competencies

Demonstrates strong written and verbal communication skills while effectively managing multiple priorities and providing excellent customer service. Capable of overseeing visitor administration and ensuring compliance with health and safety procedures.

Highest-signal resume keywords

• Strong Written Communication Skills
• Strong Verbal Communication Skills
• Excellent Organisational Skills
• Customer Service Commitment
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Data Entry
• Filing
• Photocopying
• Diary Management
• Appointment Management

Soft Skills

• Interpersonal Awareness
• Emotional Intelligence
• Stakeholder Engagement
• Multi-Priority Management

Industry Keywords

• Visitor Administration
• Health and Safety Compliance
• Telephone Management